X suffered a series of failures on September 10, 11, and 13. For a lot of users, the service became an extended downtime. The platform stayed stuck on loading. Some users saw error messages in the app.
People hunted for workarounds. Outside reports identified the source of the break. They guessed at return times. X itself gave no update. Everyone just waited for service to come back. Users had to keep trying the app until service returned.